Customer was asked questions about use on 12-5-2022 followed up with customer 12/14/2022, 12/22/2022, 12/28/2022, and 1/4/2023 and 1/10/2023 customer refused to return questionnaire or return emails.Complaint could not be confirmed.True root cause is unable to be determined without further information.This can be seen as the final report.If additional information is obtained that alleges any additional patient involvement or additional information pertinent to the investigation, a follow up report will be submitted.
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