A check of the batch production record for the sf6 gas showed no unusual manufacturing issues.A check of the batch production record for the regulator could not be performed because a valid lot number was not reported.The manufacture date could not be determined.A check of the complaint records showed no other complaints against lot of sf6 gas.A check of the complaint records for the regulator could not be performed because a valid lot number was not provided.The cylinder was weighed and found to be empty.No regulator was returned for evaluation.The cylinder was filled with 500 psi of nitrogen and checked for leaks, no leaks could be detected.The pressure was rechecked four days later and found to be unchanged.The customer complaint could not be duplicated.With no additional, related information provided, the customer reported event was not confirmed for the regulator.At this time, the root cause of the reported event cannot be determined.No corrective action can be taken.No further information was able to be obtained from this customer.With no additional, related information provided, the reported event was not able to be confirmed.Based upon the information provided, the root cause of the reported event cannot be determined.Manufacturer will continue to monitor data for evidence of adverse trending and take further action, as appropriate.The manufacturer internal reference number is: (b)(4).
|