No investigation will be performed on the returned device as this has been determined a duplicate complaint.The device evaluation can be found on mfr number 9610773-2023-00051.The evaluation at omsi confirmed the ceramic insulation at the distal end of the inner sheath to be damaged.The type of damage found is typically caused by thermo-mechanical fatigue caused by wear and tear and/or mechanical overload, possibly as a result of excessive force.Therefore, this event/incident was attributed to use error.
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