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Model Number 2120 |
Device Problems
Device Alarm System (1012); Image Display Error/Artifact (1304)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 12/21/2022 |
Event Type
malfunction
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Manufacturer Narrative
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Investigation, including root cause analysis, is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Event Description
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It was reported that the pump screen was red with triangles and the screen indicated an error message.The patient was instructed to open and close the battery door; however, the alarm continued.The user was instructed to remove the batteries from the pump from a full minute and replace the batteries.The device continued to alarm and there was no change in the screen.Patient was instructed to remove the batteries and clamp the tubing at the nearest port.Patient was instructed to call the doctor.A returned order for the device was issued.No patient injury was reported.
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Manufacturer Narrative
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Most probable cause for ec 45630 is a defective motor.Product was not returned, so complaint could not be verified.Product is beyond a year from manufacture date and there was no indication of a manufacturing defect during the investigation, so a dhr review was not performed.Service history review identified this device has not been in for service previously.
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Search Alerts/Recalls
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