The customer has indicated the complaint sample may be returned to viant for evaluation but has not been received.Once the complaint sample is received, it will be investigated and a follow-up medwatch 3500a emdr will be submitted accordingly.Complaint information provided by distributor, kyocera medical technologies, inc.
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The complaint sample was returned to viant for evaluation and the reported event is unconfirmed.The returned offset cup impactor functioned when threading on and off a cup fixture numerous times without fail as intended.To evaluate the reported failure, the function of the device was checked using a cup fixture per the viant impactor function and resistance test work instruction.The device was able to thread on and off and cup fixture numerous times without any issues or complications.Per the above evaluation, the reported event is unconfirmed.Further inspection of the device then revealed the handle weld had fractured all around the weld and is loose due to the weld failing.However, the handle does not unthread suggesting the threads have not loosened.Other observations: the ratchet teeth are worn from repeated use.The universal joints (uj) on the chain shows no signs of breakage or deformation.But does show signs of damaged from contacting the inside of the impactor body towards the nose.The chain is able to rotate within the impactor body.The threaded tip shows no signs of deformation or damage from threading on and off the cup fixture.The blue pom knob has been damaged from what appears to be a vise/clamp like tool based on the damaged observed.This is considered misuse as the knob is intended for hand rotation without use of other tools/instruments.The impaction plate has been impacted from heavy usage as there are deep impact marks observed.The device has general wear and tear in the form of scratches/nicks/gouges from repeated use.The ifu sent with this device today, man-004011 rev b, states the following: offset cup impactors are hand-held, re-usable surgical instruments.Anticipated useful life offset cup impactor: 600 use cycles.End of life is generally by wear and damage due to intended use.Visually inspect for damage and wear.If the instrument is damaged and worn, it is considered at the end of its life and should be discarded.Check hinged instruments for smooth movement.When the udi carrier(s) is no longer readable, the instrument is to be discarded.Viant devices should only be used by qualified personnel fully trained in the use of the surgical instruments and the relevant surgical procedures.Do not modify viant instruments in any way and handle with care at all times.Surface scratches can increase wear and the risk of corrosion.Manual surgical instruments have a limited life-span which is determined by wear or damage due to repeated intended use.When a surgical instrument reaches the end of its functional life, clean the instrument of any and all biomaterial/biohazards and safely discard the instrument in accordance with applicable laws and regulations.The viant risk management files were reviewed to the reported failure mode is captured and assessed within the viant device history files (dhf).The review revealed there is a similar failure mode identified and mitigated to the lower possible risk region.The device history records (dhr) was reviewed and found no related manufacturing deviations or anomalies that would have contributed to the reported event.Assembly of the offset cup impactor with a cup fixture was verified at 100% frequency in operation 80 (assembly), 240 (assembly), & 800 (final inspection) during the assembly level and again at operation 800 (final inspection) during the final completed level.This device had experienced approximately 7.87 years of use.It is unknown as to how many surgical procedures (cycles) this device had experienced throughout its life in the field.From the investigation performed, the device has signs of non-normal use conditions as the device has been used beyond its expected useful life and misused from use of a vise/clamp like tool.In conclusion, the reported event is unconfirmed since the returned offset cup impactor functioned when threading on and off the cup fixture numerous times without fail as intended.Additionally from the investigation performed, the device has signs of non-normal use conditions as the device has been used beyond its expected useful life and misused from use of a vise/clamp like tool.No further investigation with regard to this complaint is required.
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