Udi is unknown.No product information has been provided to date.This mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4).A manufacturing device history report review was not performed because the results of the complaint investigation do not indicate a problem with the manufacture of the device.No causes or potential causes of the customer's reported problem were found during the review of service and repair records.A product sample was received for evaluation.Visual and functional testing were performed.Liquid crystal leaked in the liquid crystal display (lcd.) the tank cover was cracked, an outdated printed circuit board (pcb) and power switch were found.The reported issue was confirmed.There was liquid crystal leakage blacking out one third of the lcd.The root cause of the reported issue was caused by usually head on impact or dropping of the device by the customer.No actions were taken due to the age and condition of the device.It was deemed beyond economical repair and will be scrapped.
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