This mdr submission represents an incident where the patient expired.The investigation revealed the device was applied on (b)(6) 2022, but the gateway was never activated so no data could be transmitted.An attempt to contact the patient was made on (b)(6) 2022 to rectify why no baseline transmission had been received.Contact was made, but for the wrong patient due to a registration error at the account.The account was notified the same day.Not until (b)(6) 2022 did the account notify of the patient¿s death at which time we informed the account again of the patient mix up and no gateway activation.The patient passed away on (b)(6) 2022.The device was returned on 12feb2022, at which time the stored data was analyzed.A review of the logs indicates the gateway was activated on (b)(6) 2022, at which time stored transmissions were sent showing a baseline transmission on (b)(6) 2022.
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