I use a kardia mobile ecg device from a vendor named, "alivecor".I have been using this device for more than 7 years.During that time i have recorded and saved several ecg tracings which showed an interpretation of "atrial fibrillation".I have found that the alivecor website fails to show these tracings due to a website issue which the company acknowledges.In a recent visit with my provider, i was unable to use this filter to find the af tracings to review with my provider.I believe this is a significant safety issue which the company recognizes but fails to correct.I have noted this issue over a long period of time and it is likely that the vendor has failed to correct a known safety issue.I have contacted alivecor support without adequate resolution.Alivecor has assigned a service id: for your reference, your ticket number is (b)(4).Feel free to reference this request if you wish to contact them on my behalf.Also, i am a health professional with experience in a regulated environment.I am quite certain that this is a serious issue which reflects poor adherence to regulatory requirements on the part of the vendor.I would be happy to discuss by phone or provide additional documents as needed.Thank you.
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