It was reported that during a monarch bronchoscopy procedure, the physician encountered a navigation initialization error.After approaching the main carina, the physician pressed the set button on the controller and the error occurred.After repeatedly encountering the same error, the physician chose to abort the procedure.There were no reported adverse effects to the patient because of the system error codes.The initial investigation in the field showed an issue with the set button on the controller.The controller was replaced at the site.Systems check passed all tests with the new controller.
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Two (2) bronchoscopes underwent visual examination, functional testing (mechanical and electrical) and a review of calibration data.Results showed no signs of damage and the product continued to meet specifications.One (1) controller underwent visual inspection and functional testing (mechanical and electrical).The set button of the controller was concluded as not the root cause of the reported issue.The system navigation initialization error code was reviewed.This fault code is a minor system error that would be triggered when initial retraction distance is less than 20 mm or greater than 60 mm.A tracheostomy tube is seen in the region of the pre-op computerized tomography (ct) scan being used in this case, causing only 18.3 mm of the trachea to be segmented.It was confirmed that the root cause of the navigation initialization error was the improper computerized tomography (ct) scan parameters due to user error.A review of the device history record (dhr) was performed.There are no reports of nonconformance that relate to the reported incident.A review for similar complaint shows the reported issue is a known issue however the root cause is specific to each individual case.No further action is needed based on the risk acceptance.This issue will be tracked and trended in the monthly complaint trend review meetings.D1: monarch platform.
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