The certas valve (id 828814pl) was returned for evaluation.Device history record (dhr) - the product code 82-8814pl with lot 6160771, conformed to the specifications when released to stock.Failure analysis - the position of the cam when valve was received was at setting 5.The valve was visually inspected; the rotation construct was in the up position and a tear/cut in the silicone housing around the siphon guard was noted.The valve was tested for programming; the valve failed the test.The valve was hydrated.The valve was leak tested; leaked from the damaged silicone housing.The valve could not be reflux tested, due to damaged silicone housing.The valve passed the test for, occlusion, siphon guard and pressure.The siphon guard was visually inspected, mark were noted on the siphon guard.The valve was dried.The siphon guard was removed.The valve was dismantled and was examined under microscope at appropriate magnification.When dismantled the rotating construct remained fixed to the upper casing, stress marks were noted in the bump mark in the upper casing and the spring has been bent.Root cause - the root cause for the bump mark in the top of the valve casing is due to the valve receiving a knock.The root cause for the rotating construct stuck in the upper position and the bent spring is due to the valve receiving a knock.The root cause for the programing issue reported by the customer is due to the valve receiving a knock.The root cause for the cut/tear in the silicone housing is probably due to a sharp or pointed object, or handling, as noted in the ifu silicone has a low cut/tear resistance, and the root cause for the marks in the siphon guard is due to a sharp or pointed object coming into contact with the siphon guard.
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