The technician inspected the lift and found that the extension cable had been overstretched by the user.The extension and the charging cable were replaced for the customer.The electrical parts of hillrom lifts are compliant with iec 60601-1 (medical electrical equipment - part 1: general requirements for basic safety and essential performance) which applies to the basic safety and essential performance of medical electric equipment and medical electric systems.Even as hillrom lifts comply to the above mentioned electrical standard, there is still a risk that abnormal wear and tear can damage the cables.Therefore, hillrom states in the periodic inspection manual for liko mobile lifts (3en371001 rev.5) it is stated under section 8: " verify that all cables are properly inserted.Re-insert if uncertain.Verify battery charge by inspecting the charger indicator.Check cables and connectors for damage or wear." in the instruction manual for golvo 8008 lifts (7en140107 rev.4) states, under inspection and maintenance section: "a periodic inspection of the lift should be carried out at least once per year.Periodic inspection, repair and maintenance may be performed only in accordance with the liko service manual by personnel authorized by hillrom and using original liko spare parts." if the instruction as outlined above are followed it is very unlikely for an injury to occur due to this error.Although the reported event did not result in a serious injury, the report of a short circuit of the device's power cable could contribute to a serious injury or death, if the malfunction were to recur.Therefore, hillrom considers this complaint a reportable malfunction.
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