This incident was reported by the patient, limited information has been made available.The patient states they visited a health professional and was told he had scratches and an infection then was prescribed eye drops.The patient states this occurred a total of six times.The patients location of purchase states the patient has preexisting condition but the patient has not been seen or treated at their location for an eye infection.Patient declined to provide contact information or authorization to contact treating physician.Good faith efforts have been made to obtain additional information without success, as of the date of this report additional information is unknown.This event is being reported with an abundance of caution due to the alleged infection with a lack of medical information, unconfirmed diagnosis, and unknown patient resolution.Should further information become available, a follow-up report will be submitted as appropriate.
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No product has been made available for manufacturer analysis and no lot number provided for manufacturer investigation.Given the lack of available device information, the manufacturer is unable to complete further investigations at this time and no root cause can be established.The relationship between the coopervision device and the event is unconfirmed.Should further information become available, the manufacturer will complete further investigations as appropriate and submit a follow-up report as applicable.
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