A customer reported a "replace sensor" message with the adc device.The customer was therefore unable to obtain sensor readings, and developed symptoms of trembling, dizziness, feeling malaise, and loss of consciousness.However, there was no report of third-party treatment.
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At this time, product has not yet been returned.An extended investigation has been performed for the reported complaint, and it has been determined that there was no indication that the product did not meet specification.The dhrs (device history record) for the libre sensor and libre sensor kit were reviewed, and the dhrs showed the libre sensor and libre sensor kit passed all tests prior to release.If the product is returned, a physical investigation will be performed and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
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