ABBOTT GMBH ARCHITECT ANTI-HBC II REAGENT KIT; TEST, HEPATITIS B (B CORE, BE ANTIGEN, BE ANTIBODY, B CORE IGM)
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Catalog Number 08L44-25 |
Device Problem
False Negative Result (1225)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 05/20/2022 |
Event Type
malfunction
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Manufacturer Narrative
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This report is being filed on an international product, architect anti-hbc ii, list number, that has a similar product distributed in the us, list number 06l22.An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
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Event Description
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The customer observed false nonreactive architect anti-hbc ii result for one patient whose previous result was reactive.The patient was also recently tested, and the result was reactive.The following data was provided: on (b)(6) 2022 result = nonreactive, on (b)(6) 2023 result = reactive, previous result from (b)(6) 2020 = reactive, no impact to patient management was reported.
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Manufacturer Narrative
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The complaint investigation for false nonreactive architect anti-hbc ii results included a review of data and information provided by the customer, search for similar complaints, ticket trending review, device history record review, and labeling review.Return testing was not completed as returns were not available.Data and information provided by the customer were reviewed and support the complaint issue.Ticket search by lot indicated the reagent lot is performing as expected for this product.Trending review did not identify any trends for the issue for the product.Device history record review did not identify any non-conformances, or deviations with lot 35469be00 and complaint issue.Labeling was reviewed and sufficiently addresses the complaint issue.In-house testing could not be performed since the complaint lot has already been expired when the complaint ticket was received.Based on this investigation, no systemic issue or deficiency was identified for the architect anti-hbc ii reagent lot 35469be00.The following sections were corrected: d4 - expiration date was corrected from 07apr2022 to 15dec2022.H4 - device mfg date was corrected from 21may2021 to 02feb2022.
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