It was reported that the hl20 pump displayed the error message: "runaway" and the led "l" was blinking during setup of the device.This is the battery charge indicator with "l" on the left side of the console under the main switch and it is blinking when there is a problem with the battery.A getinge field service technician (fst) was onsite for investigation of the pump in question.The fst adjusted the settings of the optical tacho voltage and replaced the batteries.After that the pump was working to factory specification.Device was manufactured in 2017-02-07 (mat#701043261).The review of the non-conformities during the period of 2017-02-07 to 2023-01-30 does not show any non-conformity in regard to the reported product and failure.There is no indication that manufacturing issues occurred during this time, thus production related influences are unlikely.According to the service manual heart-lung machine hl 20 version 02 in chapter 6.11.6 adjustment of tpm optical tacho board the following is stated: the optical tacho must be adjusted after replacement or in case of speed differences between control system and safety system.The most probable root cause for the reported error message runaway could be determined as aging.Aging can change the properties of electronic components, which can cause it to have to be re-adjusted.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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