Calibration results from 26-jan-2023 were below the expected range for both calibrator levels.Quality control results were within the expected range.There is no indication for a reagent issue.The last instrument maintenance was performed at the beginning of january-2023.The patient¿s sample was requested but not available for investigation.Both roche and competitor-generated results match in the relation to the respective expected ranges.The measured vitamin b 12 value of a patient¿s sample can vary depending on the testing procedure used.Assays from different vendors can generate different values.This relates to the overall setups of the assays, the antibodies used and, differences in reference materials/methods, and the standardization methodology used.The investigation could not identify a product problem.The cause of the event could not be determined.
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