The following fields were updated due to additional information: d10: device available for eval yes, d10: returned to manufacturer on: 01-mar-2023.H6: investigation summary it was reported the plunger does not expel all of the saline in the syringe.To aid in the investigation, two empty samples with no packaging blister or tip cap were received for evaluation by our quality team.A visual inspection was performed, and no defect or imperfections were observed.Each sample was then tested for sustaining force per it287, which is the force applied to the plunger rod while moving downwards when expelling the saline solution, and all results were within specification.A device history record review was completed for provided material number 306546, lot 2263069.The review did not reveal any detected quality issues during the production of this lot that could have contributed to the reported defect.Based on the investigation and with the returned sample analysis the symptom reported by the customer could not be confirmed, and a probable root cause could not be offered.H3 other text : see h10.
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