We checked the returned unit and confirmed that the ccd driver pcb as defective.Based on the result, we concluded that it was caused due to the excessive force applied on the ccd driver pcb.In addition, we confirmed that the insertion flexible tube (ift) coating damage, the us connector cable perforated, the light guide cable buckled, the lg prong corroded, the lg prong top corroded, and the us connector cable lump/wave; however, they are not the main cause, and/or irrelevant to the alleged complaint.Based on the technical report ""hr-rpt-0586 (image failure)"" and/or the risk analysis results, it was evaluated to submit mdr.
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