Model Number HL-390 |
Device Problems
Break (1069); Device Fell (4014)
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Patient Problems
Insufficient Information (4580); No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Event Description
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It was reported that the device fell from an iv pole causing damage to the case front and the board behind the case front.There has been no report of patient involvement or no observable clinical symptoms or a change in symptoms identified in the patient.
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Manufacturer Narrative
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Date of event is unknown, no information has been provided to date.Investigation, including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Manufacturer Narrative
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Other text: d10, h6: event methods, evaluation, and conclusion codes: updated.H10 device evaluation: one warmer device was received for investigation.During visual inspection the device was observed to have a damaged front cover and printed circuit board, confirming the reported issue.The investigation determined this condition was caused by the device falling from its iv pole, and the root cause was attributed to user interface.As no manufacturing root cause could be identified, no review of manufacturing device history records was conducted.A review of device confirmed this device has not been in for service previously.The warmer front cover and circuit board were replaced.The device was re-tested and passed all functional testing.
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Event Description
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Additional information received on 18-may-2023 via email: the event did not occur while in use with a patient.
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Manufacturer Narrative
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Health effect/health impact codes: updated.
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Search Alerts/Recalls
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