Other text: h3.Device evaluated by manufacturer and h6.Health impact, event problem and evaluation codes: updated.One (1) device was received.Visual inspected noted a cracked tank cover.Outdated printed circuit board (pcb) and power switch.Filled tank with water, attached temp check, plugged in line cord, and turned on the power switch.The system failed in that it wouldn't even power on confirming the customer complaint.A root cause was the connection between the power switch and printed circuit board (pcb) was damaged.A manufacturing device history record (dhr) review was not performed because was no indication of a manufacturing defect during the investigation.Service history review identified this device has not been in for service previously.No action taken due to the age and condition of the device.It is deemed beyond economical repair and will be scrapped.
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