Catalog Number 8065750290 |
Device Problem
Appropriate Term/Code Not Available (3191)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/02/2023 |
Event Type
malfunction
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Event Description
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A physician reported that an ophthalmic console presented with poor illumination and lamp failure.Procedure details and patient impact were not reported.
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Manufacturer Narrative
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Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.The manufacturer internal reference number is:(b)(4).
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Manufacturer Narrative
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Service history was reviewed for the system.No service record relevant to the complaint reported event was found.The lamp was returned for testing on this investigation.A non-conformance based review of the serial number was performed and did not reveal any potential contributing factors to the reported complaint.A manufacturing device history record (dhr) review was performed prior to product release to ensure that the product was manufactured in compliance with the device master record.Based on the assessment, the product met release criteria.A review for complaints reported against this serial number was performed.No similar complaints were reported for the product serial under investigation.Service history was reviewed for the system.No service record relevant to the complaint reported event was found.The lamp was received for testing on this investigation.A visual assessment of the returned sample revealed no obvious nonconformity.The sample was installed into a calibrated system and tested.The two ports did not give optimal lumen output.The reported event was replicated.The root cause of the reported event is attributed to nonconforming lamp.Manufacturer will continue to monitor data for evidence of adverse trending and take further action, as appropriate.The manufacturer internal reference number is: (b)(4).
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Search Alerts/Recalls
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