This complaint is not confirmed.This complaint is for misidentification with s.Aureus as s.Epidermidis when using phoenix panel pid (448008) batch number 2074215.The customer did not provide panel returns, isolate returns or lab reports for the investigation.To investigate, three (3) retention panels from complaint batch 2074215 were tested using qc isolates of s.Aureus a29213, and another three (3) from the same batch were inoculated with in house isolate s.Aureus a43300 on a phoenix m50 instrument and evaluated for identification results.In addition, one (1) retention panel from the same material but different batch were tested using qc isolates of s.Aureus a29213 and another one (1) from the same batch were inoculated with in house isolate s.Aureus a43300 on a phoenix m50 instrument and evaluated for identification results.All eight (8) panels identified correctly as s.Aureus, therefore, this complaint is not confirmed.A review of quality notifications revealed no quality notifications generated on the complaint batch.A review of complaints revealed one (1) additional complaint on the complaint batch, related to this defect.Complaint trending was performed, and no trends were identified associated with this defect.Bd id/ast plant quality will continue to monitor for trends and take action as necessary.H3 other text : see h.10.
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