Without a product return, no product evaluation is able to be conducted.The lot number is unknown; therefore the device history records are unable to be reviewed.Current information is insufficient to permit a valid conclusion about the cause of this event.If additional information is obtained that adds value to the relevant content of this report and/or a conclusion can be drawn, a follow-up report will be sent.
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Additional method code: 4109.Corrected information in b6 and g1: email address.Additional information in h6: component, investigation type, findings, and conclusions.Inspection: the product was not returned, so an evaluation is unable to be performed.However, a video was provided which shows that the installed set screw is not sitting flush/concentrically in the bone screw.X-rays were also provided; the pre-revision x-ray confirms the set screw was sitting proud in its bone screw compared to the screws on either side of it.The video and x-ray confirm the set screw was not installed correctly, but do not allow for detection of any damage, deformation, or any other issue that may have contributed to the event.Dhr review: the lot number was not provided, so the dhr was unable to be reviewed.Potential root cause: a definitive root cause cannot be determined with the information provided.This event could possibly be attributed to off-axis forces applied during use or misalignment of the set screw during insertion.Device usage: this device is used for treatment.A follow-up report will be sent if additional information is obtained that adds value to the relevant content of this report.
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