GYRUS ACMI, INC. SAFETOUCH COLLECTION SYSTEM (10/PK); ABORTION SUCTION SYSTEM COLLECTION BOTTLE
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Model Number 003984-901 |
Device Problem
Manufacturing, Packaging or Shipping Problem (2975)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Event Description
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Customer service representative reported a potential out of box failure; device was reported to fail upon installation.According to the report, the device 003984-901 berkeley safetouch collection system with tissue traps case was shipped in december, and the expiration date is november, making the collection system unusable.There is no patient involvement on this reported event.No harm was reported as a result of the event.
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Manufacturer Narrative
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Technical assistance center (tac) communication with the customer representative reported that the issue was noticed weeks ago and the subject device was removed from inventory.A return authorization material (rma) was issued to the customer for the return of the device.In a follow up communication, customer stated that the box only has one date stating, "i think it was mistaken as an expiration instead of a date of manufacture." to date, the device has not yet been received for evaluation.Supplemental report(s) will be submitted should any relevant new information is available and or received.Investigation is ongoing.This report will be supplemented accordingly following investigation.
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Manufacturer Narrative
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This supplemental report is to inform that upon further review, this is not a reportable malfunction.The initial medwatch reported the customer received the subject device past the expiration date; however; the subject device does not have an expiration date.It was communicated to the customer that this date was the date the subject device was manufactured and the device is safe to use.There is no reportable event or malfunction of the device.
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Search Alerts/Recalls
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