Model Number M2703A |
Device Problems
No Audible Alarm (1019); Insufficient Information (3190)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 04/11/2022 |
Event Type
malfunction
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Event Description
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The customer reported a loudspeaker error.The device was in use on a patient.There was no report of patient or user harm.A follow-up report will be submitted upon completion of the investigation.
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Manufacturer Narrative
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Philips is in the process of obtaining additional information concerning this event and the complaint is still under investigation.A final report will be submitted once the investigation is complete.Corrected data: (b)(6).
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Manufacturer Narrative
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Based on the information available and the testing conducted, the cause of the reported problem was the main board speaker connection.The reported problem was confirmed.The device was operational after repairs were completed.The investigation concludes that no further action is required at this time.If additional information is received the complaint file will be reopened.
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Event Description
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Philips received a complaint on the avalon fm20/30 indicating that the device had a speaker error.The device was in use on a patient.There was no report of patient or user harm.
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Search Alerts/Recalls
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