Device evaluation of monitor has been completed.The reported problem (unable to communicate) has been confirmed.Upon investigation the monitor was unable to communicate with an electrode belt and displayed a service code 204 (belt/monitor unusable).The monitor's electrode belt receptacle was broken free from the monitor enclosure, causing the connector to be loose from the j1001 connector on the ca board.The root cause for the damaged receptacle was excessive force.There were no adverse events associated with the damaged monitor.
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