Model Number INGENIA 1.5T |
Device Problems
Electrical Overstress (2924); Insufficient Information (3190)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 02/23/2023 |
Event Type
malfunction
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Manufacturer Narrative
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This complaint is currently under investigation.A supplemental report will be submitted when the investigation has been completed.
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Event Description
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The customer reported the power cable connection is cracked and melted.The device was in clinical use at the time, the patient was safely removed from the scanner.As a result, a lot of smoke development and an evacuation of the department, the fire department was dispatched to the customer site.Based on the available information, this issue has been determined to be a reportable event.
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Manufacturer Narrative
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The reported incident was caused by a failure inside the c78x gradient amplifiers on the connection of the filter output board, this is a known failure mode.The design of the output filter assembly was already changed in the past by adding a current connector, thus limiting the load on the connector.This has already led to an improvement of the reliability of this design per year and a decrease in the number of failures(not even necessarily associated with the connectors).It was therefore decided in the past to replace the old version of the output filter assy by the new version only upon failure.The number of replacements do not support a fundamental change of the policy, that is, replace upon failure.However, as a result of this incident, it was decided to add an additional step in the preventive maintenance procedure to check the torque of the connections and to check the color/status of the connection.
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Manufacturer Narrative
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Correction was made to the conclusion grid.
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Search Alerts/Recalls
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