Month and year of event have been provided, day is unknown.Lot number, expiration date and device manufacture date is unknown, no information has been provided to date.One (1) used decontaminated sample was returned for investigation.Under visual inspection it was noticed that inflation line was detached from pilot balloon, confirming the customer complaint.A root cause was not able to be determined.A device history record review (dhr) could not be performed as the lot number for the device is unknown.This issue will continue to be monitored and may be related to a supplied component.
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