Month and year of event have been provided, day is unknown.Udi number is unknown, no information has been provided to date.510k is blank device is exempt.One (1) box of 50 each was returned.There were 50 individually packaged masks in the box.A visual inspection showed there was a difference between the label on the individual package and the label on the outer box.The reported complaint was confirmed.A root cause suggested that the labels on the box and individual packaging occurred after shipment from the manufacturing facility.The manufacturing distribution site workers take out the individual packaging from the case shipped from the supplier, attaches the japanese label printed on site to the individual package and case, and then returns the individual packaging to the original case and seals it.A device history record (dhr) review found no discrepancies or anomalies during the manufacturing of the reported lot number.The manufacturing will record this event in the database to monitor future occurrence status.If the occurrence of this issue increases significantly, additional corrective actions will be taken.
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