Model Number 10008 |
Device Problem
Mechanical Problem (1384)
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Patient Problem
Hemorrhage/Bleeding (1888)
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Event Date 03/08/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Coopersurgical, inc.Is currently investigating the reported condition.
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Event Description
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Details reported on incoming (b)(4) are as follows: "when pulling, doctor had a feeling that cup is about to break (sound, feeling in hand when pulling).They changed the cup to the same kind of cup.That cup was fine.Nevertheless delivery ended up to emergency c-section.Changing the cup took time and that way effected to decision." "patient (mother) suffered 2000 ml blood loss and had blood transfusion (2 units) one day after delivery.She has recovered and been discharged from hospital.Midwife didn't tell me baby's status.".
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Manufacturer Narrative
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Investigation.X-review dhr.X-inspect returned samples.Analysis and findings.(b)(4).Distribution history: this complaint unit was manufactured at csi on (b)(6)2021 under wo #(b)(4).And shipped on (b)(6) 2022.Manufacturing record review: dhr-303616 was reviewed and no non-conformities, related to the complaint condition, were noted.Incoming inspection review: iqc-910000-310035- lot number lm236215 was reviewed and no non-conformities, related to the complaint condition, were noted.Service history record: service history not applicable for this product.Historical complaint review: a review of the 2-year complaint history showed no similar reported complaint conditions.Product receipt: the complaint product was returned on (b)(6)2023 on rma number 343454.The lot number of the returned product matched the lot number reported.Visual evaluation: visual examination of the complaint product revealed no physical damage.There were no cracks or splits in the cup or stem.Functional evaluation: complaint product was functionally evaluated and found to function properly.Root cause: root cause not applicable as the complaint condition was not confirmed.Per the notes of the complaint the doctor is used to using part number 10007lp, therefore it is possible that the customers inexperience with part number 10008 might have contributed to the complaint.*correction and/or corrective action no further corrective action is necessary, as the complaint condition was not confirmed.No further training required at this time.*was the complaint confirmed? no.*preventative action activity.Coopersurgical will continue to monitor this complaint condition for trends.
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Event Description
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Details reported on incoming (b)(4).Are as follows: "when pulling, doctor had a feeling that cup is about to break (sound, feeling in hand when pulling).They changed the cup to the same kind of cup.That cup was fine.Nevertheless delivery ended up to emergency c-section.Changing the cup took time and that way effected to decision." "patient (mother) suffered 2000 ml blood loss and had blood transfusion (2 units) one day after delivery.She has recovered and been discharged from hospital.Midwife didn't tell me baby's status.".
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Search Alerts/Recalls
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