This mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4).A product sample was received for evaluation.Visual and functional testing were performed.Physical observation showed broken plat clip, cracked enclosure, tank cover, outdated printed circuit board (pcb), and power switch.Started with a visual inspection then filled tank with water, attached temperature check, plugged in line cord, and turned on the power switch.The device failed the electrical test.The cause was slice in the power cord.The root cause of the reported issue was customer use.No action taken due to the age and condition of the device.It is deemed beyond economical repair and will be scrapped.No causes or potential causes of the customer's reported problem were found during the review of service and repair records.Udi information are unknown.
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