Model Number 71992-01 |
Device Problem
Insufficient Information (3190)
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Patient Problems
Hypoglycemia (1912); Loss of consciousness (2418); Diaphoresis (2452)
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Event Date 03/19/2023 |
Event Type
Injury
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Event Description
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Customer reported an unknown unspecified issue while using an adc device and additionally reported they experienced a medical event.As a result, the customer experienced sweating, "deliration" and a loss of consciousness and could not self-treat.Emergency services were called, upon arrival, firefighter got a glucose test result of 22 mg/dl on the hcp meter and treated the customer with glucagon "30%".Customer was taken to the hospital where they received an infusion of glucagon "30%" by a healthcare professional for a diagnosis of hypoglycemia.No further details were provided.There was no report of death or permanent impairment associated with this event.
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Manufacturer Narrative
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The product has been requested back for an investigation.At this time product has not yet been returned.An extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.The device history records (dhrs) for the freestyle libre sensor and freestyle libre sensor kit were reviewed and the dhrs showed the freestyle libre sensor and sensor kit passed all tests prior to release.If the product is returned, a physical investigation will be performed and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
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Manufacturer Narrative
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Sensor (b)(6) has been returned and investigated.The sensor plug is properly seated, and no physical damage was observed.Extracted data from the returned sensor using approved software.The sensor was found to be in sensor state 5 (indicating normal termination).Visual inspection has been performed on the sensor plug assembly, no failure modes were observed.Sim vivo testing (simulation of the electrical signal produced by the sensor tail) was performed and all results were within specification.No malfunction or product deficiency was identified.Therefore, the issue is not confirmed.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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Customer reported an unknown unspecified issue while using an adc device and additionally reported they experienced a medical event.As a result, the customer experienced sweating, "deliration" and a loss of consciousness and could not self-treat.Emergency services were called, upon arrival, firefighter got a glucose test result of 22 mg/dl on the hcp meter and treated the customer with glucagon "30%".Customer was taken to the hospital where they received an infusion of glucagon "30%" by a healthcare professional for a diagnosis of hypoglycemia.No further details were provided.There was no report of death or permanent impairment associated with this event.
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Search Alerts/Recalls
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