Product had been in use for 1 year when complaint was filed due to lock/release failure.User fell and sustained a broken elbow.The locking plate and locking pin were found worn so pin would release from lock without pressing the release mechanism when not fully engaged.Product wear is a known disadvantage with ratchet lock where unhardened guide plate and hardness differences between locking pin and locking plate may have been more susceptible to a binding effect between similar stainless-steel material and subsequent faster wear down.Capa is in progress to address issues with premature wear of the lock.User had had issues with pin coming loose 4 times in the days prior to injury.Instructions for use for the device includes a warning that if there is change in or loss in device functionality, the user should stop using the device and contact a healthcare professional.The majority of complaints regarding this issue were not associated with an incident, but discovered in a timely manner.
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