There was no patient involvement.The heater-cooler 16-02-80 is not distributed in the usa and it is similar to heater-cooler 16-02-85, which is distributed in the usa (510(k) number: k191402).Livanova deutschland manufactures the heater-cooler system 3t.The incident occurred in lausanne, switzerland.Through follow-up communication, livanova learned that the event occurred in priming and two (2) error messages related to stirrer motor and patient pump 1 were seen by the customer.A livanova field service representative was dispatched to the facility to investigate the device and could not confirm the two (2) reported error messages.However, during troubleshooting, it was detected that patient pump 2 was not working and would not spin.In order to solve the issue, the patient pump 2 was replaced.Subsequent functional verification testing was completed without further issues and the unit was returned to service.Based on the available information and taking into account investigation results for similar complaints, the most likely root cause of the reported issue could be associated to pump motor bearing damaged by the corrosion, which consequently does not allow the motor shaft to rotate.Possible causes are water infiltration or water formation due to condensation or high temperatures and high level of humidity in the stationary phase.Causes related to environmental conditions.
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