The device was returned to olympus for evaluation and the customer¿s allegation was confirmed.The evaluation reported the foreign material came out of the forceps passage.In addition, the following non-reportable malfunctions were found during device evaluation: all labels are peeling, switch button #1 has a hole and is misaligned, angulation is out of play and specification, deep scratches near channel, objective and light guide lens have worn adhesive, bending section glue has cracks on both sides, insertion tube has buckles, and light guide tube has wrinkles.The investigation is ongoing.A supplemental report will be submitted upon the investigation's completion or if the user facility provides any additional information.
|