C.R. BARD, INC. (COVINGTON) -1018233 UNKNOWN FECAL MANAGEMENT; DIGNISHIELD STOOL MANAGEMENT SYSTEM
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Device Problem
Fitting Problem (2183)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/17/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The investigation is still in progress.Once the investigation is complete a supplemental report will be filed.
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Event Description
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It was reported that nurse states their facility has been using the dignishield for stool management.They noticed there was one port on the luer lock syringe (that comes in the kit) did not fit.They were unsure which port it was.It was informed to the inquirer that the tray comes with catheter tube assembly, collection bag, 50ml syringe, lubricating jelly syringe (10ml), instructions for use and 1 bottle (1oz) of medi-aire® (biological odor eliminator).Inflation and irrigation ports use a luer lock syringe, sample and flushing port uses a slip tip syringe that was not included.Inquirer states that tray should come with the slip tip syringe or make a note it was needed.They also believe the luer lock syringe included doesn't fit both the inflation and irrigation ports.
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Manufacturer Narrative
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The reported event was inconclusive because no sample was returned.A potential root cause for this failure could be ¿incorrect dimensions of assembly od or connector id¿.It was unknown whether the device had met relevant specifications.The product was used for treatment purposes.It was unknown whether the product had caused the reported failure.The dhr review could not be performed without a lot number.The product catalog number for this device is unknown.Therefore, bd is unable to determine the associated labeling to review.H11: the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant / reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.
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Event Description
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It was reported that nurse states their facility has been using the dignishield for stool management.They noticed there was one port on the luer lock syringe (that comes in the kit) did not fit.They were unsure which port it was.It was informed to the inquirer that the tray comes with catheter tube assembly, collection bag, 50ml syringe, lubricating jelly syringe (10ml), instructions for use and 1 bottle (1oz) of medi-aire® (biological odor eliminator).Inflation and irrigation ports use a luer lock syringe, sample and flushing port uses a slip tip syringe that was not included.Inquirer states that tray should come with the slip tip syringe or make a note it was needed.They also believe the luer lock syringe included doesn't fit both the inflation and irrigation ports.
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