Other, other text: d10.Device available for evaluation, h3.Device evaluated by manufacturer and h6.Evaluation codes: updated.D3, g1,2 email is: (b)(6) one device was received.All seals were removed including the instruction label.Per visual inspection, front panel bent above the pressure gauge and damaged near tidal vol control, cpap control knob was cracked and missing small arrow disc.Per functional testing, unable to replicate customer reported issues.Another problem found is with physical damage.The root cause for the physical damage was due to user interface.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.Replaced damaged front panel, input fitting o-ring, sintered filter, installed mri 3.6v lithium battery for pm, small knob, and instruction label.Reset patient pressure cycling led and adjusted cpap control and frequency control to tolerance.Performed preventative maintenance (pm), recalibrated, and cleaned unit.The device passed all functional and delivery tests.
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