The customer simulated the situation again and a data flag was present on the sample.Based on the provided data and information, the investigation determined the event was consistent with an issue related to the sample concentration.A possible analyzer contribution regarding one sample without an alarm could not be investigated due to missing reaction kinetics.Based on the quality control data, a general problem with the reagent could be ruled out.
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There was an allegation of a questionable creatinine kinase (ck) result from the cobas 6000 c501 module serial number (b)(4).In the afternoon at 18:04, the initial result for sample 1 was 733 u/l (with no data flag) and was reported outside of the laboratory.Later in the evening around 22:00, sample 2 was drawn from the patient and the ck result was 2505 u/l with a data flag.With a 1:50 dilution, the result was 34941 u/l.Sample 1 was then repeated at 22:45 with a 1:50 dilution and the result was 37337 u/l.
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