Model Number M3535A |
Device Problems
Fitting Problem (2183); Activation, Positioning or Separation Problem (2906)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/15/2023 |
Event Type
malfunction
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Manufacturer Narrative
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Philips is in the process of obtaining additional information concerning this event and the complaint is still under investigation.A final report will be submitted once the investigation is complete.
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Event Description
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It was reported to philips that there was a problem with the cables.There was no reported patient involvement.
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Manufacturer Narrative
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Philips received a complaint on the heartstart mrx defibrillator indicating that there is a problem with the cable.There was reportedly no patient involvement.Remote support from the customer care solution center was received, during which it was determined that this was a malfunction of the pads adapter cable.The pads adapter cable was replaced and the device was returned to full functionality.The device remains at the customer's site.No further action required at this time.
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Search Alerts/Recalls
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