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U.S. Department of Health and Human Services

MAUDE Adverse Event Report: SMILEDIRECTCLUB S.A. SMILE DIRECT ALIGNERS; ALIGNER, SEQUENTIAL

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SMILEDIRECTCLUB S.A. SMILE DIRECT ALIGNERS; ALIGNER, SEQUENTIAL Back to Search Results
Device Problems Product Quality Problem (1506); Inadequacy of Device Shape and/or Size (1583); Patient-Device Incompatibility (2682)
Patient Problems Hemorrhage/Bleeding (1888); Pain (1994); Swelling/ Edema (4577)
Event Date 12/12/2022
Event Type  Injury  
Event Description
Smile direct aligners caused injury to my daughter.Pain and swelling and bleeding to gums from improper fit and production.Made a gap in her teeth that wasn't previously there.Not one set of aligners fit right and they all were sharp and ridged she could barley chew her food pain was so bad.This was all documented and verified by her dentist who said the product was not produced right and causing her issues.They gave me a file and wax to fix the aligners which did nothing.Now i have to pay out of pocket for dentist visits for the gap and braces to fix it and from all the pain she was in.The products do not adhere to fda guidelines and should be pulled off the market for children.
 
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Brand Name
SMILE DIRECT ALIGNERS
Type of Device
ALIGNER, SEQUENTIAL
Manufacturer (Section D)
SMILEDIRECTCLUB S.A.
MDR Report Key16732920
MDR Text Key313330331
Report NumberMW5116606
Device Sequence Number1
Product Code NXC
Combination Product (y/n)N
Reporter Country CodeUS
Number of Events Reported1
Summary Report (Y/N)N
Report Source Voluntary
Reporter Occupation Patient Family Member or Friend
Type of Report Initial
Report Date 04/11/2023
1 Device was Involved in the Event
1 Patient was Involved in the Event
Date FDA Received04/12/2023
Is this an Adverse Event Report? Yes
Is this a Product Problem Report? Yes
Was Device Available for Evaluation? Yes
Patient Sequence Number1
Patient Age14 YR
Patient SexFemale
Patient Weight45 KG
Patient EthnicityNon Hispanic
Patient RaceWhite
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