Model Number MCH-1000(I) |
Device Problem
Smoking (1585)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 03/15/2023 |
Event Type
malfunction
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Manufacturer Narrative
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A customer notified cardioquip service, via email, of a device that produced smoke during setup on (b)(6) 2023 and requested that the device receive service.Cardioquip responded to the customer and provided a packaging crate to the facility in order for the device to be shipped to cardioquip for investigation and potential repair.As of the date of this report, the investigation is ongoing and cardioquip is waiting to receive the device.
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Event Description
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The customer reported that this device produced smoke and a burning smell during setup.They turned the unit on and the unit stopped running soon after with a very noticeable smell of burning.They lifted the lid of the tank and smoke came billowing out as well as debris in the water.They did not see any type of fire/smoke damage, but it definitely has a very distinct, putrid burning rubber smell.
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Manufacturer Narrative
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Cardioquip received the device and completed an investigation.The investigation concluded that the customer did not fully prime the device prior to normal operation.Due to the smoke damage, the device was repaired via an internal water pathway replacement.Following the repair, the device passed inspection and is fully functional.
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Event Description
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The customer reported that this device produced smoke and a burning smell during setup.They turned the unit on and the unit stopped running soon after with a very noticeable smell of burning.They lifted the lid of the tank and smoke came billowing out as well as debris in the water.They did not see any type of fire/smoke damage, but it definitely has a very distinct, putrid burning rubber smell.
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Search Alerts/Recalls
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