Reporter calling stating he is experiencing ongoing problems with intense pain and interrupted sleep ever since approximately (b)(6) 2022, and continuing to the present day.He reports his inspire device was working fine after it was initially implanted up until he was preparing to have knee surgery, at which time his surgeon instructed him to deactivate the device.He was given instruction to start using the device again once he was sufficiently recovered from knee surgery.On approximately (b)(6) 2022, he was recovered enough to begin using his inspire device again, however every time he attempts to activate the device, it forcefully exerts pressure on his tongue, which disturbs his sleep and wakes him up in intense pain.He has contacted inspire regarding the problems he has experienced but states they are not being very helpful.He has had visits with his doctor to attempt to recalibrate the device, however these attempts have been unsuccessful.Reporter says the device causes the most pain when he is laying on his back and trying to sleep.Reporter states that on approximately (b)(6) 2023, a sleep study was performed, and that an inspire representative was flown out to attend.Reporter states the sleep study found that he was sleeping "less than four hours" and that "every time" the representative attempted to activate the inspire device, that it interrupted his sleep causing him to wake up.Reporter is very concerned that the device is malfunctioning and causing him problems.
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