Model Number 831F75P |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Type
malfunction
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Manufacturer Narrative
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Multiple attempts were made to secure return of the device however the customer has not responded nor sent the device back for evaluation.Without return of the unit it is not possible to determine if some damage or defect existed on the unit that could have contributed to the event.It is not known if some procedural factors may have contributed to the event.No corrective actions will be taken at this time.Complaint histories for all reported events are reviewed against trending control limits on a monthly basis and any excursions above the control limits are assessed and documented as a part of the monthly review.
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Event Description
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It was reported a swan ganz had inaccurate temperature values.Temperature read 35.7 while oral temp read 97.7.Patient have been incorrectly treated with hypothermia.It was noted that the temperature change is used to determine hemodynamic readings.
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Manufacturer Narrative
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Per additional information from rep, a site visit was conducted at the hospital in response to the reported complaint.Reps spoke to multiple nurses and none were able to confirm that patients incorrectly received hypothermia care for the inaccurate temperature values.Rep checked the oral and pa temperature reading on patients during the visit and all were correlating.When rep asked if their non edwards oral thermometers were calibrated, the nurses were unable to provide an answer.The nurses mentioned that the site had issues with their non edwards cables.Site uses a non edwards monitor.A device history record review was completed and documented that device met all specifications upon distribution.Engineering evaluation was completed, but no findings were available and the cause was not established due to no product return.Complaint histories for all reported events are reviewed against trending control limits on a monthly basis and any excursions above the control limits are assessed and documented as a part of the monthly review.
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Search Alerts/Recalls
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