An agilent technologies institution (dako north america) reported that there are sporadic slides that seem to have lighter staining than the others and that it does not happen on every run.The instrument has been serviced to determine the source of the issue.There was a minor air bubble in the supply line and bubble was primed out.The air knife pressure was too high, and compressor was replaced.The probe block for the reagent probe had a small leak and probe has been replaced.During trouble shooting the on-board internal bar code reader and lsb cable stopped working and they have been replaced as well.It was confirmed that the aspiration/ dispense test completed successfully.Normally there would be no need to change the check valve, as it did pass the test.Due to the issue as precautionary measure the 3psi check valve was replaced.All service tests were completed without any issues or errors.Diagnostics were not altered.The testing was able to be completed.No direct or indirect patient harm or user harm have been reported.
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