The device was returned to olympus for evaluation and the customer's allegation was confirmed due to dust being inside the scope sensor.Other findings include heavy dust inside the unit, a damaged temperature harness insulator, a broken scope socket, a dented tank socket, a damaged foot, and a missing hexagonal wrench from the lamp door.Additionally the paint peeled off from the lamp door and top cover, there were hit marks on the front panel, there was minor corrosion on the rear panel and on the chassis, and one screw of the endoscope position detecting unit connector was not fixed properly.The investigation is ongoing, and a supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.It has been over 8 years since the subject device was manufactured.Based on the results of the investigation, it is likely that the front panel led continued to flash because of dust inside the unit, or due to a faulty scope socket.However, the root cause could not be determined.Olympus will continue to monitor field performance for this device.
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