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Model Number BT-20-0002 |
Device Problem
Accessory Incompatible (1004)
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Patient Problem
Burning Sensation (2146)
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Event Date 04/01/2023 |
Event Type
malfunction
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Event Description
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The patient reported that her inogen home oxygen concentrator (3rd party) was "alarming and acting up" and that she was experiencing a burning sensation in her nares.This report was filed in our complaint handling system as complaint #(b)(4).
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Manufacturer Narrative
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The patient reported that her inogen home oxygen concentrator (3rd party) was "alarming and acting up" and that she was experiencing a burning sensation in her nares.No medical intervention was required.The patient utilizes the life 2000 device in conjunction with her inogen oxygen concentrator and attributes the life 2000 device to the oxygen concentrator issue.The patient is contacting her healthcare provider to obtain a new oxygen concentrator.The patient is a 59-year-old female with relevant history of interstitial pulmonary disease.The life 2000 ventilation system is intended to provide continuous or intermittent ventilatory support for the care of individuals who require mechanical ventilation.The device's combo2 hose may be used to connect the life2000® ventilation system in the extended range configuration and provide supplemental low-flow oxygen from an oxygen concentrator or other low-flow oxygen source.The l2k device ifu notes "for any accessories, read the label and accompanying document(s) before use." a burning sensation in the nares is the result of irritation to the nasal cavity and can be caused by a variety of factors including oxygen supplementation, cold, dry air, or sinusitis.Medical intervention is not required, nasal lubrication spray or humidified air may help alleviate the symptom.In this event, there was no report of permanent impairment of body function or damage to body structure, and no medical or surgical intervention to preclude permanent impairment of a body function or permanent damage to a body structure, therefore, a serious injury did not occur.The ultimate cause of the reported burning sensation and issues with the oxygen concentrator is unknown.Due to pending inspection at this time, a system interaction/malfunction between the life2000 and third-party vendor concentrator cannot be excluded.If a system interaction/malfunction were to recur, it is likely to cause or contribute to a serious injury.If any additional relevant details are received the complaint will be addressed accordingly.No further information is available on the repair of the device at this time.¿ the investigation is ongoing, however if any additional relevant information is identified following completion of the investigation, the additional relevant information will be submitted in a final report.
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Manufacturer Narrative
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Inspection by a hillrom technician found the ventilator functioned as designed.Testing included setting up an extended range configuration using a known good combo hose, a known good patient circuit, a known good compressor, and the submitted ventilator.They ran therapies at low, medium, and high activity levels.No error message nor alarms observed; no malfunction found.The ventilator performed as intended.They did not see any evidence that the submitted ventilator contributed to the alleged ¿nasal burns¿.Allegations of injury could not be duplicated.In this event, there was no report of permanent impairment of body function or damage to body structure, and no medical or surgical intervention to preclude permanent impairment of a body function or permanent damage to a body structure, therefore, a serious injury did not occur.An inspection of the life2000 device indicated the device worked as intended.At present, hillrom is unable to rule out if a system interaction/malfunction between the life2000 and third-party vendor oxygen concentrator is likely to lead to a serious injury if the event were to recur.
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Event Description
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The patient reported that her inogen home oxygen concentrator (3rd party) was "alarming and acting up" and that she was experiencing a burning sensation in her nares.This report was filed in our complaint handling system as complaint (b)(4).
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Search Alerts/Recalls
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