During the device evaluation, the following observations were noted: the angle wires were stretched, part of the insertion tube was caught and pinched, the resin on the insertion tube was cracked due to chemical stress applied during reprocessing, the light guide lens was chipped due to insufficient handling, the resin at the distal end was cracked, and the insertion tube was perforated.Per the legal manufacturer, these other issues identified by service have no potential to cause or contribute to death or serious injury if the malfunctions were to recur.The investigation is ongoing.A supplemental report will be submitted upon completion of the investigation.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation (h6/h10).The device was returned to olympus for inspection, and the customer's complaint was confirmed.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the root cause could not be determined.It is likely physical stress was applied to the insertion section while the user was handling the device, which damaged the braids inside the section, and resulted in the reported event.Three attempts were performed to obtain additional information, but no response was received from the customer.The event can be prevented by following the instructions for use (ifu) which state: "·important information ¿ please read before use_ warnings and cautions :do not strike, hit, or drop the endoscope¿s distal end, insertion tube, bending section, control section, universal cord, video cable, video connector, or light guide connector.Also, do not bend, pull, or twist the endoscope¿s distal end, insertion tube, bending section, control section, universal cord, video cable, video connector, or light guide connector with excessive force.The endoscope may be damaged and could cause patient injury, burns, bleeding, and/or perforations.It could also cause parts of the endoscope to fall off inside the patient.:do not coil the insertion tube, universal cord, or video cable with a diameter of less than 12 cm.Equipment damage may result.·chapter 4 operation_ 4.2 insertion_ insertion of the endoscope :do not allow the insertion section to be bent within a distance of 10 cm or less from the junction of the boot.Insertion section damage can occur.Ifu: gif/cf-170 series reprocessing manual ·chapter 5 reprocessing the endoscope (and related reprocessing accessories)_ 5.1 summary of reprocessing the endoscope :to prevent damage, do not coil the insertion tube, the universal cord, or video cable of the endoscope with a diameter less than 12 cm." olympus will continue to monitor field performance for this device.
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