Drive devilbiss healthcare was notified of an incident involving a rollator by an end user's sister, who reported that "the bearings are worn on the front of rollator," and that "as her brother was using the unit, he fell down," causing him to dislocate his ankle and injure his knee.The end user was reportedly transported via ambulance to a hospital, treated and released, but reportedly returned to the hospital at a later date due to "seizures from stress." she stated that he was taking pain medication and was "in a boot." the end user's sister reports that she will not be able to return the unit for evaluation.Drive will continue to monitor complaints for any related trends.
|