It was reported that a patient underwent a paroxysmal atrial fibrillation (afib) procedure with a thermocool® smart touch® sf bi-directional navigation catheter for which biosense webster¿s product analysis lab (pal) identified the hole in the pebax.Initially, it was reported that a sensor error occurred.Changed the cable without success.Changed the catheter with success.It was not known if the surgery was delayed due to the reported event.It was not known if the procedure was successfully completed.There was no patient consequence reported.Multiple attempts have been made to obtain clarification to this complaint.However, no further information has been made available.The event was assessed as non mdr reportable for an unknown sensor issue.The catheter can not be used and must be replaced.The biosense webster, inc.Product analysis lab received the device for evaluation and per the evaluation completion on 10-apr-2023, a hole and reddish material were observed in the pebax.The hole in the pebax was assessed as mdr reportable.The awareness date for this reportable lab finding was 10-apr-2023.
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Initial reporter phone: (b)(6).The bwi product analysis lab received the device for evaluation on 02-mar-2023.The device evaluation was completed on 10-apr-2023.The smart touch bidirectional sf device was returned to biosense webster (bwi) for evaluation.A visual inspection and screening test of the returned device were performed following with bwi procedures.Visual analysis of the returned sample revealed a hole and reddish material in the pebax.The screening test was performed, and no errors were observed.The force values and the vector were observed within specifications.No force issues were observed; however, temperature was not displayed on the generator due to an open circuit on the tip area.The blood found inside the pebax area may contribute to the temperature issue.A manufacturing record evaluation was performed and no internal action was found during the review.The sensor issue reported by the customer was confirmed.Product failure is multifactorial.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.This product issue will be addressed through bwi's quality system.Manufacturer's reference number: (b)(4).
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