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Catalog Number L1-CW-220V |
Device Problems
Melted (1385); Device Emits Odor (1425)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 07/11/2021 |
Event Type
malfunction
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Manufacturer Narrative
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Other text: this remediation mdr was generated under protocol (b)(4), as a result of warning letter cms# (b)(4).No causes or potential causes of the customer's reported problem were found during the review of service and repair records.Visual inspection showed the device came without a power cord and there were small scratches on the enclosure.Button stuck, errt2, distal error and thermal cutout errors were identified in the event history log.During the functional testing it was discovered that the wall from heater was damaged.This had happened because the alternating current (ac) distribution board was defective.The root cause of the issue was related to design.Replaced the filter and a new power cord was provided.
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Event Description
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It was reported that the device was received for functional test, but after the device was started a burned smell was noticed, but the device was fully functional.After a further investigation was discovered that the heater walls were melted.No patient involvement was reported.
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Search Alerts/Recalls
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